Skip to main content

Tyneside and Northumberland Mind Support Line

We are here, to talk, listen, and support you. Our support line offers easy access to mental health and wellbeing information for anyone in need. Call handlers will listen, provide emotional support, practical advice and can signpost to internal and external services. If you would like to speak to someone please call 0191 477 4545 or 0330 174 3174. (Calls are charged at a local rate) Call us when you need us! Available Monday-Friday 2pm-10pm, Saturday-Sunday 12pm-8pm.

Tyneside and Northumberland Mind is an independent, local charity that delivers mental health services across the whole of Tyneside and Northumberland.

We exist to promote positive mental health, providing flexible, responsive and sustainable support services including counselling, a listening service, wellbeing groups and training based on the principles of wellbeing, recovery, resilience and prevention.

Find more information here: https://www.tynesidemind.org.uk 

Who can use this service?

The Support Line is available to anyone aged 16 or over living in Newcastle, Gateshead or Northumberland and in need of a listening ear.

No problem or difficulty is too small. 

You do NOT need a diagnosis to call the support line.

How are services delivered?

Our Support Line is delivered over the phone.

Monday-Friday 2pm-10pm /Saturday-Sunday 12pm-8pm

Calls can last up to 45 minutes.  

One to One support practical and emotional support wellbeing health hoarding help line support line mind phone line tyneside mind Emotional Support practical advice Mental Health Support

Tyneside and Northumberland Mind Support Line

admin@tynesidemind.org.uk

0330 174 3174 / 0191 477 4545 (calls charged at local rate)

3rd Floor Tru-Knit House, Carliol Square
Newcastle upon Tyne
NE1 6UF

Monday-Friday 2pm-10pm
Saturday-Sunday 12pm-8pm

Service can be delivered by phone, video or email




Service last updated 22/04/2025

©2025 Frontline, All rights reserved. Complies with International WCAG2.1AA accessibility standards. | The Code Guy